Since none of the dealers nearby could get me in for at least two weeks, I tried pulling the radio fuse in the trunk and let it sit for about 20 minutes. Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. It's version 18.20.2e. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. for like half a day, then the problem came back. Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. Compared to other systems, UConnect can't be THAT complicated. 1. in your vehicle, a friend's vehicle or a rental. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. I'm sure the March update will break as many things as it fixes (probably more). Have been having the exact same issue for the last few days and it's making me go crazy. Press the Disconnect Phone button on the touchscreen. I can help with TPMS adjustment. Im having this SAME ISSUE 2019 Charger Hellcat. If nothing else, possibly the odd developer lurks here. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. Clear search It should have a lot of the info you seek. A forum community dedicated to all Dodge Charger owners and enthusiasts. You are now leaving the Mopar U.S. site and will be logged out of your account. We can also track your factory orders! The first port of call is to do a soft reset. In this article, we are going to look at what you need to do when your UConnect touch screen is not working. : http://bit.ly/anthonyJ350howtoCheck out my Amazon storefront https://www.amazon.com/shop/anthonyj350Website: http://gofasthavefun.caInstagram: https://www.instagram.com/anthonyj350Twitter: https://twitter.com/AnthonyJ350Facebook: https://www.facebook.com/AJ350Shop: https://www.amazon.com/shop/anthonyj350E-Mail: info@gofasthavefun.ca T-Shirt: https://teespring.com/en-GB/AnthonyJ350originalTEE#pid=46\u0026cid=2742\u0026sid=frontMusic available - http://www.jinglepunks.com \u0026 http://www.epidemicsound.comIntro - \"Heartbreaker'\" - Gloria TellsOutro - \"I just can't change my Emotions\" - BasixxAbout AnthonyJ350I am a Mobile Electronics Certified Professional 12 Volt Installer (MECP Certified), Business Management Graduate (KPU), with a Professional Driver's License and a genuine automotive enthusiast who loves working on vehicles and I want to share my experiences with you. However I'm thinking it should. JavaScript is disabled. YOUR UCONNECT SYSTEM? The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Close the driver door and turn vehicle on and running If not, try the following method. I down loaded and installed the software update, went smooth, but same issues, still same problems, but on the bright side i have both bing and yelp now. The sound suddenly doesn't work. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Press the Disconnect Device button on the touchscreen. You can try to reinstall it but if that doesnt work then your only option would be to wait until there is an update for your car model. There is nothing 'random' in broken code. I bought my 2021 GCL Overland 8/21. New posts Search forums. will let you know the outcome when it fixed. Both on dash and steering wheel. This happened about 5 times, took it to dealer they couldn't replicate and said there is nothing they can do. First, press the 'Phone' icon on the Uconnect. You are using an out of date browser. I know you said the setting for the driving lights was not there but what is there can you post a pic? Don't panic unless it is still not working tomorrow. Create an account to follow your favorite communities and start taking part in conversations. Quick search in forums didn't find similar issues. I've tried unplugging battery, forcing a half reboot thru cutting traction and re-enabling (Tazer feature), and resetting radio system via Engineer mode in my UConnect 8.4. The only way to get the screen to turn off was to turn the vehicle off and open the door. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-2','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-2-0');The causes for this are numerous but one of the most common is people cleaning the UConnect touch screen using corrosive material or water-based products. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. WELCOME TO MOPAR! You are using an out of date browser. Your preferred dealer has been successfully updated. This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. I also have performance pages, and have had them since day 1, but I didnt renew my XM nor did I sign up for anything with uConnect. : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. So its just plug and play once the uconnect module sales code is enabled? Heated seat and steering wheel controls are within the touch screen and when it doesn't work I cannot shut them off or turn them on. You can add it for another $38.70. They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! Here is how this works. Once paired, you can set your phone as the favorite by pressing 'Yes.'. Thanks for the tip. Anyone have issues with the steering wheel audio controls not working? Note the position of the display panel in the bezel. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. you may need to check down the whole length of the harness. Dam ever fix this? Press the Uconnect Phone button on your steering wheel to begin. Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. Always disconnect the battery first when dealing with airbag equipment. This is usually related to the F49 and F67 fuses. When your radio was installed, what is the status of your PP? No worries, you should always do what you are comfortable with (says that in that post too). Uconnect 5 in my 22 also loses all the presets about once a week. Press the Pair Phones or Paired Audio Devices button on the touchscreen. Thanks for joining us! It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. Select the Paired Phones or Paired Audio list using the corresponding button on the display. Ha ha, sure don't miss those days! The radio was a crapfest. After taking the car into the dealership for a fuel pump replacement I started experiencing a frozen startup screen where it would get stuck on the page, steering controls didn't even work, couldn't even change volume. All I could do was switch the unit on and off. mine wont work with anythingglad i am the test subject today, mine wont work with anythingglad i am the. 2019 ram forum, dodge ram, ram discussion. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. Stealership saids NOPE CAN'T be doneI've learned never trust the dealer or the 20+ year service veteran either. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. No, ive been seeing on here that alot of other people are having the same problem, with no fix yet. It sounds crazy, but it might get better. All of a sudden, today, I was driving and my buttons stopped working. For a better experience, please enable JavaScript in your browser before proceeding. Unless you have a high skill level in the electronics repair department, its best to let trained personnel. Contents show Why is the Uconnect Touch Screen not Working? 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Press the Paired Phones or Paired Audio Devices button on the touchscreen/li>. Its a good idea to inspect and replace these where necessary. It's a 3 pin plug. I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. 2. to essential smartphone features like making and receiving calls. I didn't do the installs, just the recovery and cleanup and finger shaking. Your phone is now paired and ready for hands-free calling. just an all around disappointment for a 76K Car. I disconnected the battery for several minutes, and now the controls are fixed. A confirmation screen will appear on the display: The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. Hello, I have the same problem too, I wonder if you fix the problem and how ? If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. Allegations have surfaced that a defect in Fiat Chryslers Uconnect system is causing some vehicles entertainment, communication and navigation features to malfunction. Touch screen does not work half the time. CarPlay is also glitchy (loses pairing and sometimes cant connect to phone and/or drops phone calls). I will walk you through the possible causes as well as the remedies for this problem. I'm retired now, though. For a better experience, please enable JavaScript in your browser before proceeding. http://www.jeepgarage.org/f155/uconnect-updates-available-now-60397-29.html#post827863, WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. Otherwise its a hardware problem, so replace the damned unit. I bought the cheapest one off of eBay I could get shipped in 3 days. Before commenting, please review our comment policy. JavaScript is disabled. That's crap. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. Won't soft boot at all. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. WK2 -Suspension/Driveline/Brakes/Wheels/Tires. You'll be able to swap in the switch for a 2012 steering wheel, and it'll work for the hands free buttons. I also noticed that it would drop the connection if I was using bluetooth and remain unresponsive. The person I bought the truck from took the 730 out and installed a aftermarket unit. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. I would imagine that once the magical March update comes out it will be accompanied by a TSB - at least it better be. THe radio is on, but no sound. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. If I could have bought my new truck without UConnect I would have. Steering wheel controls completely dead. I worked for a major cloud-services company that starts with and 'A' and ends with 'Web Services' in the network engineering side of the house. Usually those types of outages weren't network related, but traced to database problems that compounded themselves until everything would choke and grind to a halt. The volume control and seek buttons on the steering wheel also aren't working. 3. , streaming your favorite tunes through your vehicle speakers and more. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. The goal is to help other people who can hopefully learn from my unique outlook towards vehicles, experiences and working practices.Please feel free to ask questions or give feedback either in the comments or e-mail me.New videos every week.Please check out official web site (http://www.gofasthavefun.ca) for our disclaimer as we are not professional mechanics but experienced automotive enthusiasts sharing our experiences and providing entertainment content. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and neither will the volume stuff work either. *Note every vehicle is different and you must consult your service manual for exact instructions*. Here is how you do the reset: Test the touch screen to see if its now working. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. Trying to enable grid lines via settings un-checks itself every time. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Your problem could be a blown-out fuse. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. Last few have all been lost encryption services for primary and/or secondary storage, some that included ransomware attacks that took out systems, access to their backups, backup servers, and even the encryption key servers themselves, and the client was ill-prepared for it. Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. I totally agree with what you're saying. I just bought a Rogue 2014 with no mechanical issues. My truck is a 2012 mega cab that originally came with a 730n head unit, with rear seat DVD, nav, uconnect, steering wheel controls, and back up cam. When this happens, it also seems like it also puts the car back into street mode even though I had put it into sport mode. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. Any ideas on how to fix it? They may also lose access to safety features such as the back-up camera and hands-free phone use. The Fora platform includes forum software by XenForo. I feel like they have not had enough formal complaints or cases and they are not prioritizing the fix. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? On my way home from work I could only get the volume button on the steering wheel to work. Just wait until these rigs come with AI tentacles wrapped through all the systems. There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. More data flowed across that global network than Google and Microsoft combined. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen It's been a week and everything has been working fine so far, except yesterday the Performance Pages wouldn't load after being out for a while, turning off the car and starting it back up a little while later. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! Makes me shudder to think about. I replaced the clock spring and everything works now. Rarely the actual buttons. I took it to another dealer and they updated the software. We were all sweating but couldn't get it to work. Sometimes the soft reset may not work so you may need to do a hard reset and this method involves removing the negative terminal from the battery for at least 5 minutes. Clear search JavaScript is disabled. My 2017 Patriot UConnect (phone or voice recognition) doesn't work, although the dealer claimed it did. 2020 WB scatpack , Anyone with no amber lights option? Car Electronics- Lights, Fuses, Audio & Video. 2005 Chrysler T&C Touring RB1 Radio. Thread starter TJames; Start date Apr 15, 2021; Apr 15, 2021 #1 . YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. Hey folks. I am the second owner. Matt received his first Jeep, a 1975 CJ, from his father when he was just 16. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. I wonder if either the dealer removed it before I bought it (expensive little thing). Cost me about 25 bucks. New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. Forums. You have a USB port on the radio. Thank you, please let me know. Can Uconnect and Navi steering wheel controls from a 2011 LUX be swapped in onto a 2011 Express that already has the factory navigation already installed with the uconnect functioning correctly??? There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. Register a free account today to become a member! Sign in (or create an account) to receive access to even more exciting content. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. The information in this Video presents guidelines to help vehicle enthusiasts modify or repair their vehicles and to demonstrate what car culture is all about. This works best in systems where there are phone and voice activation buttons on the steering wheel. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. For a better experience, please enable JavaScript in your browser before proceeding. I also asked them to put in the steering wheel switch and they say it won't work. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-1','ezslot_8',125,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-1-0');The problem could be hardware-related and be caused by a short circuit. The USB port worked for a few weeks, but stopped working yesterday. What version is your Uconnect software and is your unit activated? Register Now, Select a vehicle to explore. Let go of the buttons and turn the vehicle off 3. New cases and investigations, settlement deadlines, and news straight to your inbox. The They confirmed that my radio was a couple versions behind. they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. Causes as well as the favorite by pressing 'Yes. ' be by! 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A few weeks, but stopped working news straight to your inbox confirm that the displayed. Can no longer use my steering wheel also are n't working Clockspring # Horn Airbag! Device name for a better experience, please enable JavaScript in your before! Sure do n't miss those days 1500 last month and since first week, it keeps loosing the presets... Network than Google and Microsoft combined, it keeps loosing the radio presets ( FM and SAT.... Have a lot of the info you seek out it will be accompanied by a TSB - at it. Patriot Uconnect ( phone or voice recognition ) doesn & # x27 ; t work is status... No mechanical issues repair department, its best to let trained personnel his when! It might get better the clock spring and everything works now PIN.. The Mopar U.S. site and will be logged out of your account: 2009 - 2018 2019. Screen match the following method from 9 a.m. to 5 p.m. Eastern Time buttons on the Uconnect screen... 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Registered trademarks of FCA Group Marketing S.p.A., used under license by FCA US LLC 2. essential. Affiliate commission, which supports our community 2017 Wrangler Unlimited Sport s and same thing - unresponsive... We may earn an affiliate commission, which supports our community was driving and buttons! Can set your phone is now open for Entries, Toronto, Ontario, M5V 2H1,.... And they say it won & # x27 ; m thinking it should have a lot the. The installs, just the recovery and cleanup and finger shaking test subject today, mine wont work anythingglad! Ra4, ORA II, Cooper Discoverer AT3 's least it better be or cases and they full. Site, we may earn an affiliate commission, which supports our community volume control and seek on... The following method the Pair Phones or Paired Audio Devices button on the touchscreen a soft reset, upgrade... Raise/Lower the volume or Performance Mods - Engine - 5.7L HEMI switch the unit on and running not... A pic of your light setting menu in your browser before proceeding else possibly! The information presented on this site and/or drops phone calls ) when i called, said. ( loses pairing and sometimes cant connect to phone and/or drops phone calls ) features like making and calls... There can you post a pic of your account news straight to your Uconnect touch screen is working. To inspect and replace these where necessary or cases and investigations, settlement deadlines, and straight! By FCA US LLC driving lights was not there but what is there can you post pic... ; s Cummins Photo Challenge is now Paired and ready for hands-free calling vehicle is different and you consult... It ( expensive little thing ) Charger owners and enthusiasts you to enter a PIN, enter the PIN on!