You may not assign or transfer this Agreement, whether voluntarily or by gift, bequest or operation of law, without our express written consent. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. This site is not affiliated or sponsored by Live Nation, Ticketmaster or San Manuel Amphitheatre. An inherent risk of exposure to COVID-19 exists in any place where people gather. Licenses are issued and may be renewed at our sole discretion. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. A multi-Concert Season agreement will contain multiple concert seasons. The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. By continuing past this page, you agree to our Terms of Use. We are not responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a package. Any tips on where to park outside of venue and shuttle in? If you require a refund instead of the credit, you will need to request a refund in writing. Secure all valuables. You agree that you will comply with all applicable laws, rules and regulations, and that you will not: Ownership of Content and Grant of Conditional License. Please call the venue at (909) 880-6500 to receive show specific information. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You consent to such searches and waive any related claims that may arise. This Agreement will be governed by and construed according to the laws of the state where the Venue(s) is located. For purposes of this section, the Termination Fee shall mean. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. If you use the Advanced Services to sell a ticket, you will be the tickets seller, not us or Glen Helen Amphitheater. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Glen Helen Amphitheater. If fewer Concerts occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. 18585 Verdemont Ranch Rd San Bernardino, CA 92407. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. For student and staff protection, visitor parking is not permitted in this area. The amphitheater also offers dedicated pickup and drop-off zones for rideshares at Gate 1. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, Glen Helen Amphitheater, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). Programs, activities, and the Glen's future depend on active participation by volunteers, continuing support of membership, and the generosity of donors, like you. To protect delicate waterways, visitors must refrain from disturbing the ecology of the many streams and wetlands within the Glen. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. We are not responsible for the content of those websites, or the privacy practices of those websites. Failure to stay on trails disrupts the delicate ecology of the Glen and can harm the flora and fauna of the preserve. Venue means the facility where a Concert is held. Glen Helen Amphitheater Seating Maps . The sale price for any tickets acquired pursuant to this Agreement that are posted for sale on TM+ shall in no event be less than the greater of $35.00 or 115% of the face value of the ticket, in either case exclusive of taxes, charges and fees. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Invoice means the document that details the purchase of your Premium Seat Sales package. Limo/RV Parking is $50. A ticket is a revocable license and admission may be refused upon refunding the tickets face amount. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal. Parking is $5 per car, $2 per person for group visits. Mud is part of the outdoor experience! Get tickets here." By continuing to use this Site after that date, you agree to the changes. The Glen Helen Amphitheater (originally Blockbuster Pavilion and formerly Hyundai Pavilion and San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. It must be 20 oz or less. Though friendly and well trained, all pets must be leashed and remain on the trail at all times. If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. All guests are subject to bag searches. If you require a refund instead of the credit, you will need to request a refund in writing. (800) 653-8000. Lawn chair . Ticket and VIP amenity orders will be processed only if the Ticket Bank has a value greater than or equal to your order, including service fees and applicable taxes. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement is void or voidable. . Leashes in excess of 6 feet are not permitted. "@type": "FAQPage", Independent Guide not sponsored by Live Nation! We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. We appreciate your understanding. "Concert Season" means on or about April 1-November 1 for outdoor, seasonal Venues or the period between your assigned start and end date for indoor, year-round Venues during the calendar year(s) of this Agreement. You must pay the amounts due for all tickets in addition to your Fee. Once the recipient accepts your offer, you will not be able to cancel the tickets. "Opt-In Per Concert Price" means the per-Concert price set forth on your Invoice. It is the largest outdoor music venue in the United States. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. Glen Helen is a nonprofit organization your parking and program donations support preservation and environmental education efforts. For seasonal, outdoor venues: For those postponed Concerts originally scheduled during the Term, you will not be entitled to use the Seats unless the rescheduled Concert falls within the Term. "Opt-Out Per Concert Price" means the per-Concert price set forth on your Invoice. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions. We reserve the right to relocate the Seats due to artist or production requirements. If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at: Live Nation Entertainment, Inc. If paper tickets were issued prior to a cancelled or postponed Concert, then we may ask you to return the paper tickets for the cancelled or postponed Concert before we issue a Threshold Credit. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. We honor our responsibility to care for the environment and recognize that our own health and wellness is connected to the health of the environment. You forfeit any amount remaining in the Ticket Credit at the end of the Term unless a credit is owed due to the cancellation or postponement of a Concert as described herein. Prices are also different. California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210. Since its opening, it has been serving the Inland Empire with unforgettable festivals and concerts. ** Non-professional cameras with fixed lenses are permitted for most shows at artist discretion. Glen Helen Amphitheater may require you to pay a fee, to be a season ticket holder, to be on the waiting list to be a season ticket holder or to comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. Parking is included in the ticket price for most concerts. We do not represent that Content available on or through the Site is appropriate or available in other locations. These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row. Marks means our company and Venue names and logos. You are responsible for complying with all applicable ticket resale laws. Camping exceptions are made for select educational events, hosted by Glen Helen, only. Country greats (Jason Aldean, Garth Brooks) have graced the schedule alongside pop, rap and R&B stars (Miguel, Sheryl Crow, N*E*R*D). Anti-Discrimination, Anti-Harassment & Value Statement. Jason Aldean: Highway Desperado Tour with Mitchell Tenpenny, Corey Kent & Dee Jay Silver. All food items must fit in a clear plastic bag, no larger than 1 gallon in size. "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. Celebrating hip hop as one of the leading forces in paving the way for cannabis culture. If you have a concern for an animal, person, or situation that you have observed within the Glen, contact our staff immediately. For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500. [1] This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. Independent guide linking to ticket resale marketplace. Access to the Raptor Center and Outdoor Education Center. . Glen Helen Amphitheater will be responsible for all payments and credits to you, you will solely hold Glen Helen Amphitheater responsible for such payment or credit and neither we nor any other person or organization will be liable therefor. All rights reserved. . State arbitration laws do not govern in any respect. Small lawn chairs (no more than 6 inches from the seat to the ground), blankets, and towels are permitted for most shows. Hikers found within the Glen after sunset, are subject to a trespasser violation. See the Limitation of Liability section in the Terms of Use for additional limits on our liability. Concert Threshold means the number of Concerts provided as part of Purchasers full concert season package, in order of public announcement date by LN, as stated on your Invoice. The refund provisions of the Live Nation Fan Guarantee do not apply to the Agreement, and we will not issue exchanges or refunds for lost, stolen, damaged or destroyed tickets. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. We reserve the right to relocate the Seats due to artist or production requirements. We may invite you to renew the Agreement for the next Concert Season. If interested, you may become a steward of the Glen by joining the Guardian's of the Glen program or other stewardship opportunities, visit our Volunteerism page and program calendarfor more information. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. Papa Tonys Diner, at 18291 Cajon Blvd., is a good choice to fuel up on American diner classics like burgers, fries and shakes. is strictly prohibited. Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. Glen Helen is a nonprofit organization, generously supported by Glen Helen Association Members and Donors like you. All rights reserved. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. In these cases, we will attempt to contact you, using the information provided at the time of purchase. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. The Glen Helen Amphitheater (previously known as the San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. We cannot guarantee that you will have the right to renew the Agreement. You may not use our or Glen Helen Amphitheater trademarks, logos and service marks in any way without our prior written permission. We continue to implement preventive measures at all Live Nation amphitheaters in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies. Glen Helen Amphitheater is North America's largest concert venue. . GHA prohibits discrimination and harassment on the basis of age, color, disability, gender, gender expression, gender identity, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law. Any assignment in violation of this section shall be deemed void. For visits to the Raptor Center, please call 937.767.6656 or email. Non-compliance with the preceding may result in termination of your purchase and forfeiture of any prepaid Fees, and we shall retain the right to pursue any and all other legal rights and remedies afforded us. Glen Helen Amphitheater tickets and upcoming 2023 event schedule. We reserve the right to relocate the Seats due to artist or production requirements. VIP Parking is $20.00. 2575 Glen Helen Pkwy, San Bernardino, CA 92407, https://www.livenation.com/venue/KovZpZAEA6eA/glen-helen-amphitheater-formerly-san-manuel-amphitheater-events, North Island Credit Union Amphitheatre Chula Vista CA, Glen Helen Amphitheater San Bernardino CA, Constellation Room Observatory OC Santa Ana CA, Your Quick & Easy Guide: Xfinity Center Mansfield, MA, Iconic Indiana Venue: Gainbridge Fieldhouse Indianapolis, IN. Can we still tailgate in the parking lot? Note that VIP amenities (including VIP club and parking) are not transferrable apart from a ticket, and may not be sold separately. GA6 is a section, but the grass area is free reign. These are in place for your safety and to provide the best possible experience for all patrons attending concerts. Under certain Venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. The Glen Helen Amphitheater is known for hosting concerts but other events have taken place here as well. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. View Venue Capacities VIP Club LN Protocols may also include, without limitation, staggered arrival and departure times, temperature checks, virus testing, proof of vaccination, pre-sanitization requirements, physical distancing, masks/face coverings, special food & beverage service requirements, and requiring persons developing or exhibiting symptoms of illness to leave the Venue. All visitors must remain on designated trails. The Glen Helen Amphitheatre has a lot to offer both fans and performers. Though we make every effort to protect this land and the natural springs and waterways within our 1000 acres, please remember that we are surrounded by commercial farms and private properties that may not utilize environmentally friendly practices. IN NO EVENT WILL WE, OUR LANDLORDS OR LICENSORS, OR THE CONCERT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SEAT OR TICKET, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. This license exists only so long as you strictly comply with each of the provisions described in this section. We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. Best Seats at Glen Helen Amphitheater. I have only experienced this venue once (Iron Maiden concert) and found the experience excellent! Balls, pucks, and other objects may fly into the spectator area during an event. The Last Updated date above will tell you when these Terms were last revised. , we will provide you with replacement tickets or refund you the price you paid for the original tickets, at our discretion. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. You acknowledge that LN may, in its sole discretion, terminate this Agreement for violation of this rule. All lawn seating is first come, first served. You and your belongings may be searched upon entry to and during the Concert. The foregoing will not relieve you of your obligation to pay any outstanding balances. While its changed names over the years to Hyundai Pavilion in 2003, San Manuel Amphitheater in 2008, Glen Helen Amphitheater in 2017 it remains a favorite spot to see world-class artists in a spectacular setting. . You grant permission to us and the Concert provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Concert (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. **FOR ALL SOLD OUT SHOWS, THESE ITEMS WILL BE RESTRICTED. If you purchased any Additional Tickets for Concerts included in your Agreement, these will be subject to cancellation as part of Your Termination. Over Threshold Concert means each Concert above the Concert Threshold. Stay alert at all times before, during and after play or performance. As many visitors will attest, the Glen Helen Amphitheater is one of the best places to catch live entertainment. For visits to the Trailside Museum, self-guided group hikes, or other visits, please call 937.769.1902 or emailto receive group visit information and receive your parking permit. Glen Helen Amphitheater reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Glen Helen Amphitheater rules. It is important that all features and life within the Glen are left undisturbed for generations of visitors to enjoy. ", If I am not mistaken. Despite spectator shielding, injury can occur. Get tickets here. Is the lawn open seating or sections? What are the general rules of Glen Helen Amphitheater? you must additionally pay a late fee in an amount equal to two percent (2%) of the amount that is past due. . to make all future payments in the form of guaranteed funds (money order, cashier's check or wire transfer). Under 2 free on parents lap. We may make changes to these Terms at any time. . WE PROVIDE THE SITE AND THE CONTENT TO YOU AS IS AND AS AVAILABLE. It was constructed in 1982, when Steve . Please look for directional signage on the way into the venue as lots fill and conditions change General parking and VIP parking available from all entrances. .css-32auzz{font-size:24px;color:var(--ln-colors-grey70);}.css-32auzz:hover,.css-32auzz[data-hover]{color:var(--ln-colors-grey80);}. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. Stay alert at all times before, during and after play or performance. We may refuse registration, cancel an account or deny access to the Site for any reason. If you have not committed to a new package by June 1. ADA parking available w/Placard parking is available via Gate 1. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. After you pass the 10 Fwy, you will go about ten miles, then follow the exit signs to Glen Helen Amphitheater. "acceptedAnswer": { Follow signs for directions. The Glen Helen Association (GHA) is committed to providing a non-discriminatory and harassment-free environment for all members of the GHA community, including visitors, students, staff, volunteers. General and VIP parking is on-site and can be reached from all entrances. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipients Ticketmaster account. The easementprovides a way for us to protect the Glen for future generations by providing legal and permanent protections that restrict the type and amount of development that may take place on the property. The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, Glen Helen Amphitheater or our licensors. The Threshold Credit amount shall apply to the next Concert Season. You will receive a limited, revocable license in the form of a ticket to use the Seat for the designated Concerts, depending on the type of package you purchase. For information on Glen Helen Amphitheater section shall be deemed void any tips on where to park outside venue., these items will be the tickets for any reason as part of your Termination like. 1 ] this arbitration Agreement is intended to be broadly interpreted, and will survive Termination of Terms... 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