> Rode the bike about a week and now I'm getting the speed sensor error. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. JavaScript is disabled. These are instructions to perform a downgrade: -Intructions for Android We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. I keep getting W101 error on screen, it keeps losing the speed sensor signal. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Lapierre Snake battery Lock barrel . While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. After cleaning the contacts apply automotive "dielectric grease". Also, check that nothing else if pressing on the pedals or crankarm. For a better experience, please enable JavaScript in your browser before proceeding. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Rode the bike about a week and now Im getting the speed sensor error. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. It only takes a minute to sign up. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. Rob has ridden the bike, so make You must log in or register to reply here. This is the new Focus Jam2 and Sam2. I just experienced the E012 error. Yes you need to go to a local bike shop that deals with Shimano ebikes. How to react to a students panic attack in an oral exam? I did the trick with a magnet on the crank to go faster. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. Location/look of magnet and sensor. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. Connect and share knowledge within a single location that is structured and easy to search. Contact a team member to learn more: Contact Us Range: Do NOT power the system on while pedalling. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Im thinking that the old battery didnt snap into place properly resulting in connection errors. For a better experience, please enable JavaScript in your browser before proceeding. We don't know. It appears to be a simple adjustment. You only need a PC and your mobile. Shimano guy said it wasn't their native one. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Yes you need to go to a local bike shop that deals with Shimano ebikes. JavaScript is disabled. An advanced braking experience for sager, more confident rides. JavaScript is disabled. The World's largest electric mountain bike community. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. EP8. View and compare riding range results for our drive units when paired with different battery capacities. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. Rob has ridden the bike, so make You must log in or register to reply here. More speed, more power, more fun! The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. Looks like Vitus used something custom. Introducing the new Focus Jam2 and Sam2 your perfect match. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. For a better experience, please enable JavaScript in your browser before proceeding. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. The W013 message usually means that the torque sensor hasnt been full initialised. A buddy brought me his very early emtb that was intermittently twitchy. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Press the power button for 12 seconds and power on once again. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. The bike shop will have a diagnostic tool but usually they just send the motor away. I find it even boosts the effect a tiny bit. In the manual it's problem with the electrical connections. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. SHIMANO SERVICE CENTERS I will remember to spray at intervals when I think of it! To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. Ecotric Error Code 010 - New Controller or Other Suggestion. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Have more questions? This product was intended for electricians to use when joining aluminum wiring. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Suspicious referee report, are "suggested citations" from a paper mill? Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. Have your receipt ready. There is a specific measurement required for the Shimano Battery between terminals. Has 90% of ice around Antarctica disappeared in less than a decade? The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. Rest assured that the harder you push, the more power will be delivered to assist. We use cookies to ensure that we give you the best experience on our website. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Just kidding. Shimano e6100 Motor issue - Clunking and Whirring. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. SM-CRE80-12-SB. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. Maybe check the plug in at the motor. rev2023.3.1.43269. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. How to fix Shimano STEPS W013 Error Code? However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. > Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. Firmware update didn't fix the issue. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. They might work 10,000 times in a row, and then miss a beat. PTIJ Should we be afraid of Artificial Intelligence? We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. Sorry, this post was deleted by the person who originally posted it. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. ). Shimano warranty is generally handled by your own countries Shimano distributor. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. If the unit is under warranty you're best to send it to the dealer for service. SM-CRE80. The bike shop will probably charge for the diagnosis. EP8 EP800. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. I use the alcohol to also clean the side of each of the male battery terminals. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. It may not display this or other websites correctly. By clicking Allow All, you agree to the storing of cookies on your device. PRODUCT Remove battery and clean contacts on battery and battery mount with disc brake cleaner. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. I'm still waiting for the cover a month later. Error W010 is caused when the motor temperature is higher than the normal operating temperature. Switch the STEPS system off by the power button. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Share Improve this answer Follow For a minute it works fine, then stops, then might come back, might not. MANUALS & TECHNICAL DOCUMENTS I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. Final fix from another forum suggestion was a smear of dielectric grease. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. Problem was the magnet (mounted on disc rotor). Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Frankly, I'm not even sure that the latest motor systems use reed switches any more. I then use 91 % alcohol to finish the cleaning. Hi! agreed to let me try new battery but im not confident that will resolve the problem. On another note, the battery is one of the most expensive items on an ebike so you really scored! This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. This cures the problem for a time, but it is random. No connection issues found. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. Hello, I have a problem with my Shimano steps. 2022 Norco Fluid VLT A2. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? If the situation does not improve, consult an agency/contact the place of purchase. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". To avoid the Shimano STEPS W013 error code follow these steps. Do NOT power the system on if the eMTB is leaning on the chainset. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. The fix is simple. I suspected the magnetic pickup, as well. HOME 565 miles it had covered and 1 year old. I and others have been getting E020 followed by E010 errors. Back Discover more Shimano. The bike shop will have a diagnostic tool but usually they just send the motor away. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. > 51 Troupant Avenue, Magaliessig Click the Manage Cookies button to choose what you allow us to track. Errors on display . This cuts out the assist. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Because we respect your right to privacy, you can choose not to allow some types of cookies. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Sometimes I can restart it and other times I need to remove battery and re-install. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. Fix was instant and has remained problem free now for a more than two months. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. Had similar problem with my e8000. After proper restart it was fine. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. Your country not there? Luckily, I had photos of the bike as I left it in the bike shop.. Press the power button of the battery to turn it on again. Also choose from a wide variety of crank, chain and chainring options. Left it in the bike shop but they couldn't find the problem. Issue I and others have is that display detects a change in voltage and shuts down motor. What's the difference between a power rail and a signal line? Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. DIY ebike: what system to choose for adding space between frame and battery? Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? How to extract the coefficients from a long exponential expression? GRAVEL. Lbs took motor apart. SERVICE CENTER. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. If this is not correct you will experience 010 issue. The small end fits perfectly in the battery connector slot. Lol. You are using an out of date browser. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. While the system. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Shimano Steps ebike E010 and E012 errors: DIY fix possible? Fits much better and so far no more e020/e010 errors. > Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Power your extreme MTB adventures with category-defining system intelligence and assist performance. EP8. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Check condition of power . Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children.
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