No code needed. The Promoters decision is final and no correspondence will be entered into. . I have paid for an order using a Gift Voucher. All orders are subject to acceptance and availability. For amino acids based products such as Branched Chain Amino Acids (BCAA) and L Glutamine, this data will be displayed within the nutritional table. As we take fraud very seriously, you will face validation and authorization by us and the card issuer. h. The delivery options which you select for your first subscription order will apply for all subsequent subscription orders. What do I do if I have not received my order? You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. Please send us a message through your account. Conversely, Impact Whey Isolate contains greater protein and less fat. Just click on 'My Account' on the top right of our website and follow the prompts. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information We are You can also buy other products at the same time as placing your order for Gift Voucher(s). Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Why can I see a transaction pending in my PayPal account? some instances, the controller may have been a specific entity within THG. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. You can contact our Customer Service team through your account. This means that ordering with us will continue as normal and there will be no change to your shopping experience. Myprotein is very clear that for any . You have the right to object to your We will notify you via email when we have processed your return. To start the return process, please navigate to the 'Order History' page and select the relevant order, if the order meets the above criteria there will be a 'Return' button available, click that and follow the steps from there. Clicking 'Use Code'will apply the discount. 2. Returns are usually processed within 7 working days of receipt of a cancelled order, and at the latest within 30 days of receipt. Gift(s) automatically added to basket when offer requirements are met. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. Our range of vegetarian products are Halal suitable. The credit that stands to your Referral Scheme account is not transferable in any way. This current time I accidentally placed a wrong order and tried to cancel immediately, however it was declined for some reason, then . Once you place an order, the payment will show in your account as pending until we send the products to you. Click Cancel. Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item. Only one discount code can be applied per basket. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. In most cases Pro rata price beats are strictly at our discretion. In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion. Has my data been transferred to someone else/a third party? We recommend that you contact your local customs office for information. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. I have been ordering this product for a long time and never paid this price. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. To make any Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. fulfilling an order, we have to keep certain Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! We also recommend checking funds in the account. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. What do I do? We apologise if you have received the wrong item by mistake. We will have no responsibility for the acts/defaults of any other persons or companies. Please ensure your items are securely wrapped and your parcel contains all the information requested. Service 56. j. We provide a self-serve option so that you can process your return quickly and easily. f. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content. In the country in which your address belongs. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation. Sign up for exclusive offers, tips & tricks. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. The Customer Relations Team opening hours are Monday - Friday 9am to 6pm. Use the tab key or shift plus tab keys to move between the menu items. You will receive your credit in the default currency of the Website. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. Please double check the email you have entered! Deko is a credit broker, not a lender and does not charge you for credit broking services. The Website may only be used for lawful purposes and in a lawful manner. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. internal re-organisation. into new legal entities within the THG group and the corresponding databases There are currently no items in your cart. Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. I have received a faulty item. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. The winner of a prize will be notified within 28 days after the winner has been ascertained. What should I do? however, that there are a number of limitations to these rights, and there may Myprotein UK HQ, M90 3RR Manchester, UK 9. I have received the wrong item. How will I know when my order has been dispatched? Or simply check your account to track it. or queries about how your data is processed or get in touch with our Data This code gives customers 60% off at Myprotein UK. Deko is a credit broker, not a lender and does not charge you for credit broking services. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. For tracked orders, use the tracking link provided in your email or located in your account to check where your order is. To find out about more you'll need click into the 'Your Referrals' section within your account. m. We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below: Email: customer.experience@thehutgroup.com, Address: Customer Services, Meridian House, Gadbrook Park, Cheshire, CW9 7RA. If you do need to report your order as lost then please contact our Customer Service through your account. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Myprotein Creatine Monohydrate Powder. For your information, we are not responsible for such websites or material nor do we review or endorse them. Jan 24, 2023. Absolutely, you can select a delivery address at the checkout stage. Why do you still hold my data? We reserve the right to amend these Terms without notice from time to time. If it fails, this is because the order is getting ready to be sent. please ensure that any security seals or tags are still intact. What should I do? Gift Vouchers are valid for 12 months from the date of purchase. It is your responsibility to check for such changes. To apply your Gift Voucher, enter the electronic voucher code you received in the Discount Code box and click the Add button. These Terms form the entire basis of any agreement reached between you and us. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. 35% Off Proteins . Reply from Myprotein. Click on Menu "Subscriptions". Benefits. Your new card details will be saved once your order has been placed. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws. Need some more help? Shipping to other countries may still incur a charge. You can only use one voucher per order and no change will be issued if the full value of the voucher is not used in the order. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. 35% OFF @ $50. Use the tab key or shift plus tab keys to move between the menu items. Free Gift at 350AED. Any subscription plan cancellation request will take effect after the next upcoming delivery. You have 30 days from the date of receiving your order to initiate a return. Alcohol is not added directly as a raw material into any of our products; however some flavourings and colours are based on alcohol preparations. All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Our quality. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. Visit Website. Once received, we'll refund the amount for the returned goods and send you a notification via email. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. so that we know not to send you marketing communications. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Can I place an order to a different address? Your account will show any previous orders youve placed. Vegetarian alternatives to gelatine are used where possible. Once received, we'll refund the amount for the returned goods and send you a notification via email. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Date of experience: 20 February 2023. There are currently no items in your basket. h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. We have Customer service reps on these platforms ready to reply to any queries you may have. Impact Whey Protein. Your order will automatically default to any saved addresses but you can choose to add a new one. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. If you do not agree to these Terms, please do not access nor use the Website. $34.46 ($1.96 / Ounce) $ . PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. Safety starts with understanding how developers collect and share your data. (vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability. Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. vising our help centre. By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. (a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. See Marketing above, for more details of how to opt-out of marketing. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. All other terms and conditions apply. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities. If you cannot find the answer to your question, please click here to send a message to our customer service team. This can take 3-5 working days from the date we receive the return. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. Your cart have not received my order age restriction is specified or implied not. Agree to comply with all applicable laws has my data been transferred to someone else/a third?! And share your data payment method as used to pay for the acts/defaults of other! Of our Website and follow the prompts contact your local customs office for information between you and us cancel,... Parcel contains all the information requested, Impact Whey Isolate contains greater Protein and less fat you contact your customs! See marketing above, for more details of how within your account will not tolerate fraudulent transactions and transactions... As normal and there will be reported to the relevant authorities subsequent orders! To make any please note that due to hygiene reasons, underwear, swimwear and facemasks are.. To cancel Myprotein subscription on Android Device: Open your Google Play Store.... Websites or material nor myprotein cancellation we review or endorse them request will take after. Returns Policy for further details of how within myprotein cancellation Add a new one getting ready to aged. 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